Frequently Asked Questions

Below you will find answers to the most frequently asked questions about Exotics Racing. If you do not find the answers you are looking for please contact one of our friendly customer service representatives at 702-405-7223.



Racetrack Experience

What can I expect when I get to the track?

After checking in, all drivers will attend a welcome briefing followed by a technical instruction giving you a better idea of how to tackle our track. Afterward, drivers will discover our track in person, riding along in a Porsche SUV, driven by our lead instructor. Our instructor will demonstrate the racing techniques you've just learned during the technical instruction. This will help you feel comfortable on your very first lap. Participants are then introduced to their personal driving instructor who will sit in the passenger seat with them during their driving experience. The instructor ensures that you take full advantage of the car, while operating in a safe environment. After your driving experience you will receive a certificate of completion. On-board video, Drifting Ride-Alongs, additional laps, additional cars are available onsite as supplements.

Do you provide transportation services?

If you do not have a means of transportation to and from our track, here are some methods of transportation that we recommend: Presidential Limo offers private door to door transportation to EXR. Presidential Limousine will pick you up 30 minutes prior to your track time directly from the front door of the property of your choice. Presidential will then return you to any property of your choice after your experience. Please call 702-731-5577 option 9 and mention Exotics Racing to book. Prices start at $65 one-way. There are also Uber, Lyft or Taxi options for transportation as well ranging from $21 - $85 one way. 


Complimentary shuttle service from the Aria Tour Lobby is available for select sessions. Please feel free to contact us via email or telephone at (702) 405-7223 with any questions.

What should I wear?

Participants need to wear comfortable clothes and closed-toe shoes, preferably sneakers. Helmets are mandatory and provided free of charge. Sandals and high-heels are not acceptable.

What is the technical briefing all about?

No matter what level of driving experience you have, we require you to attend the technical briefing. In this briefing our professional instructors will explain the following information in detail.
- Proper driving position
- Steering techniques
- Car specifications (power, gearbox, braking, and most importantly, accelerating).
- Proper racing lines

Are helmets required?

 Yes, all participants are required to wear helmets while in the car, and on track. Exotics Racing provides Helmets at no charge for all participants.

Can I come with friends and family?

Yes, your friends and family are welcome to attend and will be able to take videos and pictures from our secure viewing areas. Children are welcome, however, for safety reasons we do not recommend children under the age of 24 months attend this experience. Pets are not allowed, only service animals are permitted at our facilities.

Ride-Along Experience

Can my guest ride with me in the car?

No, only a driver and instructor will be in the car. There is an opportunity for guests to accompany the participant when they go for their discovery laps. The cost is $20 per additional person.

Can I use my own camera to record inside the car?

Because of our insurance policy, we do not allow any other camera or video equipment in the cars. We do offer an on-board video of your driving experience that you may purchase prior to driving.

How long should I plan for the whole experience?

 Plan for a minimum of 2 hours. Plan for half a day if you are driving for more than 15 laps.

Can I upgrade my experience?

Depending on availability, you may be able to change which car you drive or drive additional cars. You can also buy additional laps, choose add-ons such as a video of your driving experience or buy a Drifting Ride-Along Experience in our Dodge Hellcat SRT.

Can I drive more than 1 car?

Yes, we offer the ability to book combo packages. These combos are designed for one driver and not to be split up with multiple drivers. The combo package helps provide you with the opportunity to compare and contrast power and handling of these exciting supercars.

Can we buy food and drinks on the track?

Yes. There is a cafe with burgers, salads, french fries, snacks, fruits, cookies and beverages available for purchase. This service is provided by Levy Restaurant. Alcohol is not permitted at our track facility.

What happens when it rains?

All our cars are equipped with all the proper security systems and tires to handle driving in any condition. In extreme cases where the weather forces us to close the track, we can reschedule you at any of our tracks, free of charge.

How to contact us?

 You may reach us at 702 405 7223 or you can e-mail us  HERE

Can I bring my drone to film on your racetrack?

Unfortunately, no drones are allowed on track due to regulations placed by Nellis Airforce Base and Auto Club Speedway.

Can the multiple car packages be split amongst drivers?

All our packages and multiple car packages are per driver and cannot be split amongst multiple drivers.

How to buy a gift certificate?

You can purchase an EXR Gift Certificate online at our website www.exoticsracing.com . Or you can purchase an EXR Gift Certificate over the phone by calling us at (702) 405-7223, Mon-Fri 7AM to 7PM, Sat-Sun 8AM-6PM, and Holidays 8AM-6PM

How can I pay?

There are 4 payment options:
1. Credit Card: Visa, MasterCard, Discover, and American Express are accepted.
2. Check: Order is only confirmed after the full payment is processed. If you need to pay in two installments you can do so free of charge and your order will be confirmed once the second check is cleared.
3. Cash: This is only possible on the track. However, we cannot guarantee availability if the reservation is not paid in advance.

Can I pay in installments?

Yes, however the reservation must be paid in full prior to your reservation date.

Can I pay today and book a date later?

Yes, you can purchase an EXR Gift Certificate, which is valid until redeemed for use. With an EXR Gift Certificate, you or the recipient, can book a driving experience on our website or by phone at (702) 405-7223.

I can't decide on the car to choose, can I just buy an open gift certificate?

Yes, you can purchases an EXR Gift Certificate, which is valid until redeemed for use. With an EXR Gift Certificate, you or the recipient, can book a driving experience on our website or by phone at (702) 405-7223.

I need a present today! Can I book a driving experience for someone last minute?

Yes, depending on availability. You can also purchases an EXR Gift Certificate and print it immediately. You can also add a personal message to it before printing!

Can I change the recipient of my Gift Certificate?

Yes, it is fully transferable to another recipient of your choice. Please contact us with the name of the new recipient so we can update the reservation. Please note that it does not change expiration date of the gift certificate.

Can I change the Experience I have selected?

 Yes, depending on availability. If there is a price difference, you will be responsible to pay that difference before a change to the reservation can be made.

How do I book a date for the experience?

We are currently offering more than 260 dates each year with a variety of session times per track day. Please choose a date from our online schedule, you can see all our open dates here: Exotics Racing Track Schedule. If you have questions or wish to book with a live person you can reach our customer service representatives at: (702) 405-7223. For large groups of 10 people or more we may be able to open a date that is not currently offered. If you have a potential group event please contact a Group Sales Representative here: Exotics Racing Group Events.

How many days ahead do I need to make a reservation?

Depending on the period, the waiting time can be from 1 day, 2 weeks, or 3 months. For that reason, we strongly recommend that you book your experience as soon as possible. If you have an EXR Gift Certificate, please book your driving experience by contacting our customer service representatives for a last minute booking at (702) 405-7223.

Help! I did not receive my confirmation letter.

Check your email's spam folder to ensure it was not missed. You can also check your order details online here:www.exoticsracing.com/members/login-to-your-account.htm
If you have any problems accessing your account, please call us (702 405-7223) and we can re-send your order confirmation. You should also receive a reminder email prior to your event date with the order details.

My gift certificate has expired, what do I do?

 Gift certificates do not expire until redeemed for use. Please contact our customer sales representative at (702) 405 7223 to schedule a date and time for your experience.

Can I modify my schedule or ask for a refund?

 Reservations are not refundable. Your experience does not expire and is valid until redeemed for use. Once a date has been chosen, you can reschedule at any time at no charge.

I was not able participate in the experience on the scheduled date, what can I do?

Please contact our customer sales representative at 702.405.7223 as soon as possible to reschedule your experience or to leave the experience open dated for a future date.

Is there a weight or height restriction?

Height and weight restrictions are dependent on build and we want to make sure that our customers know that the interior space of our exotic vehicles are smaller than inside most cars. The roomiest cars are the Porsche's, Audi R8, Nissan GT-R, and Ferrari's more so than Lamborghini's. As long as you feel comfortable in the exotic, we will be happy to accommodate. If you do not feel comfortable in the exotic that you reserve, our staff on track will gladly assist in choosing another exotic. Please keep in mind that it will be subject to availability.

What is the minimum age to participate?

You must be 18 years of age and have a valid drivers license to drive.
You must be 11 years, a minimum of  80 lbs and 4 ft 9 in or older to participate in the Dodge Hellcat SRT Drift Ride-Along, High-Speed Ride Along, and Discovery Laps.

Is insurance included?

Yes, insurance is included in your package. However, you and your guests will have to sign a liability waiver when you arrive at the track.

Deposit required?

 No deposit is required for your driving experience at Exotics Racing, however the reservation must be paid in full prior to the date of the experience.

Is an international drivers license acceptable?

 Yes. A valid drivers license issued by a government agency is acceptable.

Do I need to know how to drive a manual transmission?

No, all of our cars are equipped with paddle shifters. No need to worry if you don't know how to operate a manual transmission as there is no clutch to manually operate. All our supercars are easy for any driver to operate.

Do I need any prior racing experience?

Absolutely not! Our driving experiences are open to anyone. It doesn't matter what level of experience you have behind the wheel to drive our cars. Feel comfortable choosing 5, 10, or even a 30 lap experience. Just relax, have fun, and enjoy your drive.

I am a professional race car driver, can I drive alone?

 No, but we will make sure our professional driving instructors are aware of the fact so they give you more flexibility on the track.

Go-Kart

What is included in the GoKart experience?

GoKart experiences include a helmet (required), neck protection, gloves, and headsock (optional).

Can I bring my own helmet?

Customers can bring their own close-faced helmet with approval at registration. Visors are required and must be used.

What should I wear?

We recommend comfortable clothing and require closed toed shoes. Scarves cannot be worn when racing GoKarts.

Should I tie my hair for the experience?

Long hair must be tied back.

Do you offer hand control?

We do not offer hand controls for our GoKarts.

Can I bring my drone to film on your racetrack?

Unfortunately, no drones are allowed on track due to regulations placed by Nellis Airforce Base and Auto Club Speedway.

Can we buy food and drinks on the track?

Yes. There is a cafe with burgers, salads, french fries, snacks, fruits, cookies and beverages available for purchase. This service is provided by Levy Restaurant. Alcohol is not permitted at our track facility.

How to contact us?

You may reach us at 702 802 5690 or you can e-mail us HERE

What is your rescheduling policy?

You are welcome to reschedule at any time. Simply call us at 702.802.5690 for assistance.

What is your refund / cancelation policy?

We have a no refund policy. All sales are final. Customers are welcome to reschedule their experience to another date and time.

Do I need any prior go-kart experience?

Absolutely not! Our driving experiences are open to anyone. It doesn't matter what level of experience you have behind the wheel of a go-kart. Just relax, have fun, and enjoy your drive.

I was not able participate in the experience on the scheduled date, what can I do?

Please contact our customer sales representative at 702.802.5690 as soon as possible to reschedule your experience or to leave the experience open dated for a future date.

What are the requirements to drive?

All 1-Seater GoKart participants must be a minimum of 14 years old and at least 55”. Drivers of our 2-Seater GoKarts must be at least 16 years or older to have an accompanying guest. Guests must be at least 42” tall. All minors must have a legal guardian sign the waiver.

Tours

WHAT TYPE OF DRIVERS LICENSE IS REQUIRED?

A valid drivers license from your home state or country is required to participate in one of our driving experiences. If your license is not a US license, please bring your passport as well. However, international drivers licenses are NOT required.

WHAT IS THE MINIMUM AGE REQUIRED TO PARTICIPATE IN THE EXPERIENCE?

Driver’s must be at least 25 years old to drive and must possess a valid driver’s license.

WHAT AGE IS REQUIRED TO RIDE AS A PASSENGER ON ONE OF THE TOURS?

All passengers must be at least 12 years old or 60 pounds to comply with state law requirements.

DO I NEED TO KNOW HOW TO DRIVE A MANUAL TRANSMISSION?

No. All of our vehicles contain an “automatic mode” where the vehicle will shift for you. These cars also have paddle-shifters that allow you to shift using paddles mounted behind the steering wheel without a manual clutch.

WHAT IS THE DRESS CODE FOR A DRIVING EXPERIENCE?

We always suggest wearing comfortable clothes for your experience. Close-back shoes are required. beach attire is not permitted. Closed toed shoes may be rented onsite for an additional fee.

CAN I SHARE THE DRIVING WITH MY PASSENGER ON ONE OF THE TOURS?

Yes, your passenger is already included. In case you want to split your driving time with your passenger, you have to pay a fee of $99. The insurance with a $1000 crash clause is included within that fee.

WHAT IS THE CANCELLATION POLICY?

Once you have booked and paid for your Driving Tour, it is non-refundable. A minimum of 72 hours notice is required for any rescheduling. Rescheduling requests within 72 hours are subject to a 100% cancellation charge. In the event that a reservation needs to be re-scheduled with a minimum 72 hours notice, please contact us directly so that we can work with you on setting a new reservation date and time. A 30% rescheduling fee will apply. We reserve the right to cancel any driving tour due to mechanical failure or inclement weather. Guests who are late for their Tour may be cancelled and a 100% cancellation fee will apply and rescheduling is not permitted. We reserve the right to refuse any driving tour if the driver appears or seems to be impaired or intoxicated and no refund will be due. We reserve the right to refuse any driving tour if the driver fails to provide a valid, approved Driver License.

WHAT ABOUT INSURANCE?

The insurance with a $1000 crash clause is included.

HOW EARLY SHOULD I SHOW UP?

30 minutes before the start of your tour.

IS THERE A MILITARY DISCOUNT?

Yes, all US military personnel (active and retired) receive 5% off. Thank you for serving our country!

LOST & FOUND

If you have lost an item during an experience, please contact our staff immediately. Please include as much detail as possible. If your item has been found, we will reach out to you.

WHERE CAN I PARK MY CAR?

The nearest Parking Garage is located ..... The parking fee for 4 hours is ...

ARE THERE RESTROOMS ONSITE?

No. Public restrooms are located at the Santa Monica Place mall. Restroom/snack breaks will be provided during the tour, however you should plan to stop at the public restroom prior to check-in 30 minutes prior to the tour departure time.

CAN I TAKE PHOTOS DURING THE TOUR?

Pictures are highly encouraged but only by passengers in the vehicle. At no time is a driver operating the vehicle permitted to use any cell phone or handheld device in accordance with CA vehicle driving regulations.

CAN I BRING DRINKS AND SNACKS IN THE CAR DURING THE TOUR?

Beverages and food are not permitted in any vehicles during the tour with the exception of water in approved closed containers.

MAY I SMOKE, VAPE OR USE E-CIGARETTES DURING THE TOUR?

All smoking, vaping or use of e-cigarettes are not permitted inside any vehicle. Designated breaks along the way will be provide at an approved distance from the vehicles by the Tour Guide.

WHAT HAPPENS IF I AM LATE FOR THE TOUR?

We need an appropriate answer for this question....... people are likely to get stuck in LA traffic etc and we want to avoid a bad review for leaving without a guest and forcing them to forfeit their tour money for not making the departure time. But like a plane or a ship the trip must move on!

WILL YOU CHECK MY DRIVING RECORD?

To help ensure everyone's safety, we strive to rent only to responsible drivers. That's why, in the U.S., you might be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check before you startthe tour. Based upon such a search, we reserve the right to deny a tour if the driving history reveals any of the following: • • • • • • • • • invalid, suspended or revoked license one or more convictions for reckless driving within 48 months one DUI, DWI or DWAI conviction within 48 months failure to report an accident/leaving the scene of accident within 36 months possession of stolen vehicle or use of a vehicle in a crime expired license three or more convictions for moving violations within 24 months (excluding seatbelt violations) two or more accidents within 36 months other activities that suggest an unsatisfactory driving record.

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